Privacy Policy

Here on this page, you will find a detailed description of how we process and collect information about you (personal data). Our privacy policy includes the information we collect about you through www.en.wintherstudio.com and advertisements as well as the information you provide yourself, e.g. when placing an order or signing up for the newsletter.

If you have any questions about the privacy policy or the data that Winther Studio is responsible for, you are welcome to contact us.

How do we handle personal information at Winther Studio?

When you visit wintherstudio.com and/or place an order, we collect a range of information about you. We collect information about your IP address, your device, browser type, and operating system. When you place an order, you provide the following information: name, address, email, phone number, payment details, and order information in our system so that we can process your order. When we collect your personal data via cookies or during checkout, we ask for your confirmation to ensure that you are informed and acknowledge the applicable privacy policy.

We store your order information to see which products you have shown interest in, when you have shopped, and whether we have previous purchase history on you. We also do this to comply with current accounting legislation.

The purpose of collecting cookies and information when you visit our website is to improve your experience as a visitor on www.en.wintherstudio.com. Among other things, we also use the information for our retargeting ads, in order to offer you targeted and relevant offers.

When you sign up for our newsletter, we collect data such as email, name, phone number, click rate, IP address, and open rate. We do this to optimize and deliver relevant newsletters, as well as internally analyze the data to understand how our newsletters perform. Newsletter registration typically includes a welcome discount, but is entirely voluntary and can be unsubscribed at any time.

Who receives your information?

https://en.wintherstudio.com/ shares information with third parties within the EU, including: Homerunner, Peak Systems ApS, Pensopay, Trustpilot, and Klarna. We also share your information with third parties outside the EU, including but not limited to META, Google, TikTok, Klaviyo, Herodesk, and Shopify. When you shop at https://en.wintherstudio.com/, it is necessary for us to share data with our partners in order to process and complete your order, as well as to deliver targeted advertising.

Google and META are subject to Standard Contractual Clauses and have therefore committed to complying with European data protection regulations.

Homerunner and Peak Systems ApS: Used for managing and shipping your order, which requires us to share information such as name, address, email, and phone number.

Pensopay: The payment gateway we use to process payments on https://en.wintherstudio.com/. It is necessary to share certain personal data solely for the purpose of receiving and managing payments and refunds.

Klarna: A payment provider we offer to handle transactions on www.wintherstudio.com. It is necessary to share certain personal data solely for the purpose of receiving and managing payments and refunds. Please note that Winther Studio ApS is not the lender in connection with Klarna transactions, and all questions regarding payments made through Klarna should be directed to them as the lender.

Herodesk: A chat system we use to assist visitors on our website. The data we collect and share may include name, email address, and IP address.

Klaviyo: An email marketing platform we use to send newsletters. We collect information about you to personalize our newsletters and for internal analysis to improve their content. The data collected may include name, email address, date of birth, IP address, click-through rate, order history, and device type.

Visitor rights

You have the right to be informed about what personal data we hold about you. If you wish to receive this information, please contact us at support@wintherstudio.com. You will then be asked to confirm your identity before we can provide your information. If any of the information is incorrect, you have the right to have it updated. If we no longer have a legal basis for storing some or all of your personal data, there may be cases where you have the right to have information about you partially or completely deleted. If you wish to withdraw consent for personal data, please contact us by email. You have the right to file a complaint about the processing of your personal data with the Data Protection Authority or through us via email.

Your personal data related to, for example, newsletter registration is not deleted unless you ask us to do so and we do not have a legitimate basis to store it. Your personal data related to a purchase on www.en.wintherstudio.com is stored as a rule for 5 years.

Winther Studio ApS is responsible for the collection of personal data. If you have any questions, please contact us at support@wintherstudio.com.